Adobe Encore Cs6 Cannot Run In Non-royalty Serialized Mode
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I use Encore (through CC) a few times a year when someone requests a DVD. I launch it the other day and I get this error:Adobe Encore CS6 cannot run in non-royalty serialized mode. The application needs to be serialized with a royalty bearing serial numberI've tried unintstalling/reinstalling.I've tried deactivating Premiere Pro CS6, and activating again.I've tried logging out of CC and back in.I've tried uninstalling all apps, and CC, using the cleaner tool. and installing again and I still get the same error...Please, is there any solution to this?","isUseLiaRichMedia":false,"autoTitleLink":" _0.form.messageeditor.tinymceeditor:getautotitle?t:ac=board-id/premiere-pro/message-id/164603","isGteEditorV2":true,"linkTooltipTexts":{"bareURL":"Bare URL","unlink":"Unlink","openLink":"Open link","autoTitle":"Auto-title"},"elementSelector":"#tinyMceEditor_601e94561737d","preLoadedAddOnAssetUrls":["/html/js/lib/tinymce/4.7.13/themes/modern/theme.js","/html/js/lib/tinymce/4.7.13/plugins/lists/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/compat3x/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/image/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/link/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/textcolor/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/table/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/tabfocus/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/paste/plugin.js","/plugin/editors/tinymce/plugins/spoiler/plugin.js","/plugin/editors/tinymce/plugins/spoiler/langs/en.js","/plugin/editors/tinymce/plugins/insertcode/plugin.js","/plugin/editors/tinymce/plugins/insertcode/langs/en.js","/html/js/lib/tinymce/4.7.13/plugins/advlist/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/autolink/plugin.js","/plugin/editors/tinymce/plugins/liarichmedia/plugin.js","/plugin/editors/tinymce/plugins/liarichmedia/langs/en.js","/plugin/editors/tinymce/plugins/liaexpandtoolbar/plugin.js","/plugin/editors/tinymce/plugins/liaexpandtoolbar/langs/en.js","/html/js/lib/tinymce/4.7.13/plugins/codesample/plugin.js","/plugin/editors/tinymce/plugins/liaquote/plugin.js","/plugin/editors/tinymce/plugins/liaquote/langs/en.js","/plugin/editors/tinymce/plugins/liamacros/plugin.js","/plugin/editors/tinymce/plugins/liamacros/langs/en.js","/plugin/editors/tinymce/plugins/liafullscreendone/plugin.js","/plugin/editors/tinymce/plugins/liafullscreendone/langs/en.js","/html/js/lib/tinymce/4.7.13/plugins/code/plugin.js","/plugin/editors/tinymce/plugins/mentions/plugin.js","/plugin/editors/tinymce/plugins/mentions/langs/en.js","/html/js/lib/tinymce/4.7.13/plugins/noneditable/plugin.js","/plugin/editors/tinymce/plugins/emoticons/plugin.js","/plugin/editors/tinymce/plugins/emoticons/langs/en.js","/plugin/editors/tinymce/plugins/spellchecker/plugin.js"],"isOoyalaVideoEnabled":false,"isInlineLinkEditingEnabled":true,"optionsParam":{"messageMentionTemplate":"#{title}","spellcheckerUrl":"/spellchecker/lucene","useUserMentions":true,"toolbarSelector":".mce-toolbar-grp","useProductMentions":false,"mediaUploadOptions":{"attachmentOverlayText":"Drop your files here","createVideoLink":" _0.form.messageeditor.tinymceeditor:createvideo?t:ac=board-id/premiere-pro/message-id/164603","imageUploadSettings":{"validImageExts":"*.jpg;*.JPG;*.jpeg;*.JPEG;*.gif;*.GIF;*.png;*.PNG","maxFileBytes":10264576,"maxImagesPerUpload":10},"editorOverlayText":"Drop your media files here","copyPasteSettings":{"copyPasteEvent":"LITHIUM:liaCopyPasteImages","copyPasteBatchSize":3,"copyPasteCss":"lia-copypaste-placeholder","username":"Deleted User"},"videoImageTooltip":"\"Please wait while we upload and process your video. 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I launch it the other day and I get this error:Adobe Encore CS6 cannot run in non-royalty serialized mode. The application needs to be serialized with a royalty bearing serial numberI've tried unintstalling/reinstalling.I've tried deactivating Premiere Pro CS6, and activating again.I've tried logging out of CC and back in.I've tried uninstalling all apps, and CC, using the cleaner tool. and installing again and I still get the same error...Please, is there any solution to this?", true);LITHIUM.FileDragDrop({"urls":{"uploadUrl":" _0.form.attachmentscomponent:uploadfileaction/attachments-key/7c6451a1-29a5-4bf2-8584-ee7b92b0f9f2?t:ac=board-id/premiere-pro/message-id/164603"},"selectors":{"container":"#filedragdrop_601e94561737d","feedbackElement":"#dragDropFeedback .AjaxFeedback","cancelUploadProgress":"lia-remove-attachment-inprogress","fileUpload":"#filedragdrop_601e94561737d .lia-file-upload"},"events":{"uploadDoneEvent":"LITHIUM:uploadDone","refreshAttachmentsEvent":"LITHIUM:refreshAttachments","formHasErrorsEvent":"LITHIUM:formHasErrors"},"misc":{"actionTokenId":"uploadFile","fileDataParam":"Filedata","isEditorGteV2":true,"actionToken":"lbSsoyXRr5LoHrU9ID_GdQ2dfbSMBBsHCQmymGd5qzs."}});LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_601e94561737d_46","feedbackSelector":".InfoMessage"});LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:refreshAttachments","parameters":{"clientId":"inlinemessagereplyeditor_0_601e94561737d","attachmentKey":"7c6451a1-29a5-4bf2-8584-ee7b92b0f9f2"}},"tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_601e94561737d","action":"refreshAttachments","feedbackSelector":"#attachmentsComponent_601e94561737d","url":" _0.form.attachmentscomponent:refreshattachments?t:ac=board-id/premiere-pro/message-id/164603","ajaxErrorEventName":"LITHIUM:ajaxError","token":"Dldo87WrbT4geVo1HhS0iUF-aQECe6IrP6WczxrKYPw."});LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:removeNewAttachment","parameters":{"clientId":"inlinemessagereplyeditor_0_601e94561737d","attachmentKey":"7c6451a1-29a5-4bf2-8584-ee7b92b0f9f2"}},"tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_601e94561737d .lia-file-upload","action":"removeNewAttachment","feedbackSelector":"#attachmentsComponent_601e94561737d","url":" _0.form.attachmentscomponent:removenewattachment?t:ac=board-id/premiere-pro/message-id/164603","ajaxErrorEventName":"LITHIUM:ajaxError","token":"9DOLZ4dDdU1eJ5SuanKGeJAeEiNw6ypqF0a9rRaHOB8."});LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:removePreviewAttachment","parameters":{"clientId":"inlinemessagereplyeditor_0_601e94561737d","attachmentKey":"7c6451a1-29a5-4bf2-8584-ee7b92b0f9f2"}},"tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_601e94561737d .lia-file-upload","action":"removePreviewAttachment","feedbackSelector":"#attachmentsComponent_601e94561737d","url":" _0.form.attachmentscomponent:removepreviewattachment?t:ac=board-id/premiere-pro/message-id/164603","ajaxErrorEventName":"LITHIUM:ajaxError","token":"WzigJM3fsB55r_DwlcSudQZJqBIon3rXCXdZle9E99E."});LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:removeExistingAttachment","parameters":{"clientId":"inlinemessagereplyeditor_0_601e94561737d","attachmentKey":"7c6451a1-29a5-4bf2-8584-ee7b92b0f9f2"}},"tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_601e94561737d .lia-file-upload","action":"removeExistingAttachment","feedbackSelector":"#attachmentsComponent_601e94561737d","url":" _0.form.attachmentscomponent:removeexistingattachment?t:ac=board-id/premiere-pro/message-id/164603","ajaxErrorEventName":"LITHIUM:ajaxError","token":"6uBkLkcnIynTTdIpylm6WIn67qqx_G2CM0LNveHRpnk."});LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:removeInProgressNewAttachment","parameters":{"clientId":"inlinemessagereplyeditor_0_601e94561737d","attachmentKey":"7c6451a1-29a5-4bf2-8584-ee7b92b0f9f2"}},"tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_601e94561737d .lia-file-upload","action":"removeInProgressNewAttachment","feedbackSelector":"#attachmentsComponent_601e94561737d","url":" _0.form.attachmentscomponent:removeinprogressnewattachment?t:ac=board-id/premiere-pro/message-id/164603","ajaxErrorEventName":"LITHIUM:ajaxError","token":"fK6YnUJMfa4mSoVpqGnYC06SrR0mnDTp34K5BDRbnVQ."});LITHIUM.DragDropAttachmentsComponent({"fileSizeErrorText":"The file () exceeds the maximum file size. 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}); $(document).on('click', '.group-list-item .group-delete-button', function(e){ trackResourceEvents(e.currentTarget,RESOURCE_DELETE_GROUP,true,false); }); $(document).on('click', '.saved-link__edit', function(e){ trackResourceEvents(e.currentTarget,RESOURCE_EDIT_LINK,true,true); }); $(document).on('click', '.saved-link__delete', function(e){ trackResourceEvents(e.currentTarget,RESOURCE_DELETE_LINK,true,true); }); }} catch(ex) { console.log(ex); }})(LITHIUM.jQuery); ;(function($){try{const CC_LINKS_TYPE={ '0': 'GetAppsBanner', '1': 'GetApps', '2': 'InstallTheApp', '3': 'LaunchTheExperience', '4': 'ManageAccount'}; const CONVERSATION_FLAG_TYPE={ '-1': '', '0': 'Top Reply', '1': 'Correct Answer', '2': 'Featured', '3': 'Announcement', '4': 'Pinned Reply'}; const PAGE_NAME='digitalData.page.pageInfo.pageName';const LANGUAGE='digitalData.page.pageInfo.language';const SITE_SECTION='digitalData.page.pageInfo.siteSection';const COMMUNITY_CATEGORY='digitalData.community.communityInfo.communityCategory';const COMMUNITY_ID='digitalData.community.communityInfo.communityId';const COMMUNITY_TITLE='digitalData.community.communityInfo.communityTitle'; const CONVERSATION_PAGE='Community: conversationPage';//evar203 mapped variablesconst CARD_CREATED_DATE='digitalData.community.communityAttributes.cardCreatedDate';const COUNT_CORRECT_ANSWER='digitalData.community.communityAttributes.countCorrectAnswer';const COMMUNITY_FLAG='digitalData.community.communityInfo.communityFlag'; const COUNT_REPLY='digitalData.community.communityAttributes.countReply'; const RELATED_CONVERSATION_ACTION='relatedConversationClick';const COMMUNITY_DD_PROPERTY='digitalData.community';const CONVERSATION_REPORT='Community: conversationReportClick';const REPLY_REPORT='Community: repliesReportClick';const MARKED_CORRECT='Community: Marked as Correct';const UNMARKED_CORRECT='Community: UnMarked as Correct';const REPLY_MARKED_CORRECT='replyMarkedCorrect';const REPLY_UNMARKED_CORRECT='replyUnmarkedCorrect';const CONVERSATION_FOLLOW='Community: conversationFollowClick';const REPLY_FOLLOW='Community: repliesFollowClick';const CONVERSATION_UNFOLLOW='Community: conversationUnfollowClick';const REPLY_UNFOLLOW='Community: repliesUnfollowClick';const SOPHIA_EVENTS = 'digitalData.sophiaResponse.fromPage';const CC_LINK1 = 'Community: CCD_';const CC_LINK2 = 'Click';const CC_LINK_CLICK = 'ccdLinkClick';const CC_MANAGE_ACCOUNT_CLICK = 'manageAccountLinkClick'; const REC_CONVO_FEEDBACK_SHOWN='digitalData.community.communityAttributes.recConvoFeedbackShown';const CONVERSATION_EDIT='Community: conversationEditClick';const CONVERSATION_VIEW_HISTORY='Community: conversationViewHistoryClick';const CONVERSATION_MOVE_MERGE='Community: conversationMoveMergeClick';const CONVERSATION_SPAM='Community: conversationSpamClick';const CONVERSATION_DELETE='Community: conversationDeleteClick';const CONVERSATION_BAN_USER='Community: conversationBanUserClick';const REPLY_BAN_USER='Community: repliesBanUserClick';const REPLY_SPAM='Community: repliesSpamClick';const REPLY_DELETE='Community: repliesDeleteClick';const REPLY_MOVE_MERGE='Community: repliesMoveMergeClick';const REPLY_VIEW_HISTORY='Community: repliesViewHistoryClick';const REPLY_EDIT='Community: repliesEditClick';const REPLIES_IN_RESPONSE_TO ='Community: repliesInResponseToClick';$.when(promise1).done( function () {userProfilePromise.then(trackConversationPageLoad);}); function trackConversationPageLoad() { //Conversation Page Load Tracking const subject = $('.userStrip').attr('data-message-subject');let messageUid = '9989223';const tempDD = digitalData; let boardId = normalizeBoardId('premiere-pro'); let community = normalizeCategoryBoardId(); let contentType = getBoardType(boardId); //track new post success trackNewPostSuccess(community, subject, messageUid); //track merge message success trackMergeSuccess(subject,community,'9989249',contentType); //recover digital data property digitalData = tempDD; const valArr = location.pathname.split('/'); let pageName; let layoutView = 'threaded'; if('ForumTopicPage' === 'IdeaPage'){ layoutView = 'linear'; //Ideas do not support threaded view so it will always be linear } let sortOrder = 'by_date_ascending'=="by_date_ascending"?"Earliest":"Latest"; if(PAGE_LANG!=='en'){ pageName = location.hostname + ':t5:' + boardId + ':' + 'conversationPage'; } else if(valArr && valArr.length > 2) { pageName = location.hostname + ':' + valArr[1] + ':' + community + ':' + 'conversationPage'; } if(pageName) { setDigitalDataProperty(PAGE_NAME, pageName); } if(messageUid) { setDigitalDataProperty(COMMUNITY_ID, messageUid); } setDigitalDataProperty(LANGUAGE, getLocale()); setDigitalDataProperty(SITE_SECTION, CONVERSATION_PAGE); setPrimaryEvent(CONVERSATION_PAGE, 'pageload');let replyCount = 0;if($('.reply-count__text').length > 0) {replyCount = $('.reply-count__text').attr('data-reply-count'); } let status = ''; let voteCount = 0; if($('.message-status-link').length > 0) {status = $('.message-status-link')[0].innerText;} if($('#messageKudosCount_').length > 0){ voteCount = $('#messageKudosCount_')[0].getAttribute('data-upvote-count'); } const correctAnswerCount = $('.correct-answer-div').attr('data-correct-answer-count'); const creationDate = $('.roleTimestamp').attr('data-post-time'); setDigitalDataProperty(CARD_CREATED_DATE, creationDate); //setDigitalDataProperty(COUNT_REPLY, replyCount?replyCount:'0'); setDigitalDataProperty(COUNT_CORRECT_ANSWER, correctAnswerCount?correctAnswerCount:'0'); setDigitalDataProperty(COMMUNITY_CONTENT_TYPE, contentType); setDigitalDataProperty(COMMUNITY_CATEGORY, community); setDigitalDataProperty(COMMUNITY_TITLE, subject); let solnType = $('.conversation-page-container').attr('data-solution-type'); if(parseInt(solnType) 0) { solnType = '1'; } else if($('#special-reply-pinned').length > 0) { solnType = '4'; } } solnType = CONVERSATION_FLAG_TYPE[solnType]; let flag = solnType; if($('.body-outer-container').attr('data-pin-flag') === "true"){ if(flag != ''){ flag = flag + ';Pinned'; }else{ flag = 'Pinned'; } } if(flag != ''){ setDigitalDataProperty(COMMUNITY_FLAG, flag); } if(document.getElementById('feedback_view_1')) { setDigitalDataProperty(REC_CONVO_FEEDBACK_SHOWN, 'true'); dnmsTrackConversationFeedback('render', 'feedback-answer', [messageUid, community, null, 'radio button']); } setDigitalDataProperty(FILTERS, [createGPSortInfoObj(sortOrder)]); setDigitalDataProperty(SOPHIA_EVENTS,[{'CampaignId': relatedConvCampaignId, 'ControlGroupId': relatedConvControlGroupId, 'VariationId': relatedConvVariationId, 'ActionBlockId': relatedConvActionBlockId}, {'CampaignId': manageAccountCampaignId, 'ControlGroupId': manageAccountControlGroupId, 'VariationId': manageAccountVariationId, 'ActionBlockId': manageAccountActionBlockId}]); captureSnapshot('state'); //dunamis api call dnmsConversationPageRender(community, replyCount, subject, getCommunityCurrentPageNum(), getConversationTags().toString(), messageUid, layoutView, flag, status, voteCount); cleanDigitalDataProperties([SOPHIA_EVENTS]); if ($('.promos-wrapper').length > 0){ let promotype = $('.promos-wrapper').attr('data-promotype'); let promosubtype = $('.promos-wrapper').attr('data-promosubtype'); dnmsPromoRender(promotype, promosubtype, community, messageUid); } //Track related conversation clickdetectRelatedConversationsLoad(); //track status update success if(localStorage.hasOwnProperty('messageStatusUpdate')){ trackStatusUpdateSuccess(); } //Track reply post success trackReplyPostSuccess(); let lsCleanUpArr = ['gpEditMessageType', 'gpEditMessagePageNum', 'gpReportMessageDetails', 'gpReportMessageType'];clearStorage(lsCleanUpArr);cleanDigitalDataProperties(['digitalData.primaryEvent.eventInfo', FILTERS]);} function getPayload(params){ var sophiaPayload = []; try{ params = params.split("&"); var keyMapping = {'aid':'ActionBlockId','campid':'CampaignId', 'cid':'ContainerId','cgid':'ControlGroupId','tid':'TreatmentId','vid':'VariationId','sid':'SurfaceId'}; var sophiaMap = {}; for(let i=0;i 1 && (keys[0] in keyMapping)){ sophiaMap[keyMapping[keys[0]]] = keys[1]; } } sophiaPayload.push(sophiaMap); }catch(err){ console.log(err); } return sophiaPayload;}function trackNewPostSuccess(communityName, subject, messageUid) { const npsDD = localStorage.getItem('npsDigitalData'); if(npsDD) {const ddVal = JSON.parse(npsDD);if(subject === ddVal.community.communityInfo.communityTitle) { digitalData = ddVal; setDigitalDataProperty(COMMUNITY_ID, messageUid); dnmsNewPostSuccess(communityName, subject, messageUid, JSON.parse(npsDD).sophiaResponse); captureSnapshot('event'); cleanDigitalDataProperties([SOPHIA_EVENTS]); } localStorage.removeItem('npsDigitalData');}}function trackMergeSuccess(subject,community,messageId,contentType) { try{ const mergeMsgDD = localStorage.getItem('mergeMsgDigitalData'); if(mergeMsgDD) { const ddVal = JSON.parse(mergeMsgDD); if(messageId === ddVal.community.communityInfo.communityId) { digitalData = ddVal; setDigitalDataProperty(COMMUNITY_CATEGORY, community); setDigitalDataProperty('digitalData.community.communityInfo.communityContentTab', contentType); setDigitalDataProperty(COMMUNITY_TITLE, subject); captureSnapshot('event'); let cnvrstnIds = []; let slctdCnvrstnArr = ddVal.community.attributes.selectedConversations; for(let i=0;i 4) { let triggerBy = moveMergeTriggerDetails[0]; let cName = community; // merged to which community if(cName !== moveMergeTriggerDetails[1]){ cName = community + '|' + moveMergeTriggerDetails[1]; // merged to which community | from which community } let cId = messageId; let cType = moveMergeTriggerDetails[3]; //merged from which community type let msgType = moveMergeTriggerDetails[4]; let replyType = msgType!=='originalPost'?msgType:null; let xArr = [cName, cId, cType, messageId+'|'+cnvrstnIds.toString(), replyType]; // merged to which message | messages that got merged if(triggerBy === 'communityPage') { dnmsMoveMergeDeleteSuccessClick('Community','Community Controls', 'success', 'Merge', xArr); } else if(triggerBy === 'conversationPage') { dnmsMoveMergeDeleteSuccessClick('Conversation','Merge Conversation', 'click', 'Merge success', xArr); } localStorage.removeItem('moveMergeDeletetriggeredBy'); } } localStorage.removeItem('mergeMsgDigitalData'); } }catch(err){ console.log(err); }}function clearStorage(items) {for(let x=0; x 0) {$('.related-conversations-card').on('click', function(e) { if(e.target.hasAttribute('data-related-content-type')){ //section tab click events let destinationTab = e.target.getAttribute('data-related-content-type'); dnmsCPSectionTabClick(getDigitalDataProperty(COMMUNITY_CATEGORY), 'related conversation', destinationTab); setPrimaryEvent('Community: relatedConversationLabelClick', SECTION_TAB_ACTION); setDigitalDataProperty(COMMUNITY_CONTENT_TYPE, destinationTab); captureSnapshot('event'); } else{ let subject = e.target.getAttribute('data-related-conversation-subject'); let boardId = e.target.getAttribute('data-related-conversation-board'); let relatedCommContentType = getBoardType(boardId); let community = normalizeCategoryBoardId(); let target_href = e.target.href; let convo_id = e.target.getAttribute('data-related-conversation-id'); let org_convo_id = getDigitalDataProperty(COMMUNITY_ID); dnmsRelatedConversationsClick(community, target_href, org_convo_id, convo_id, "", subject, relatedConvCampaignId, relatedConvControlGroupId, relatedConvVariationId, relatedCommContentType); setPrimaryEvent(RELATED_CONVERSATION_CLICK, RELATED_CONVERSATION_ACTION); cleanDigitalDataProperties([COMMUNITY_DD_PROPERTY]); setDigitalDataProperty(COMMUNITY_CATEGORY, community); setDigitalDataProperty(COMMUNITY_CONTENT_TYPE,relatedCommContentType); setDigitalDataProperty(COMMUNITY_ID, convo_id); setDigitalDataProperty(COMMUNITY_TITLE, subject); setDigitalDataProperty(SOPHIA_EVENTS,[{'CampaignId': relatedConvCampaignId, 'ControlGroupId': relatedConvControlGroupId, 'VariationId': relatedConvVariationId, 'ActionBlockId': relatedConvActionBlockId}]); captureSnapshot('event'); cleanDigitalDataProperties([SOPHIA_EVENTS]); } }); }}//Track actions on conversation and repliesif($('.lia-quilt-column-main_content').length > 0) { $('.lia-quilt-column-main_content').on('click', function(e){ let targetElement = $(e.target); //Track Report if(targetElement.hasClass('report__text')) { trackReportClick(targetElement); } //Track mark correct answer if(targetElement.hasClass('lia-component-solutions-action-mark-message-as-accepted-solution')) { trackMarkUnmarkCorrectAnswer('mark correct answer', targetElement); } //Track Unmark correct answer if(targetElement.hasClass('lia-component-solutions-action-unmark-message-as-accepted-solution')) { trackMarkUnmarkCorrectAnswer('unmark correct answer', targetElement); } //Track view history click if(targetElement.hasClass('view-message-history')) { trackViewHistoryClick(targetElement); } //Track move merge click if(targetElement.hasClass('move-message')) { trackMoveMergeClick(targetElement); if(getDigitalDataProperty(COMMUNITY_CONTENT_TYPE) !== 'Discussion' ){ let authorId = $(targetElement).closest('.MessageView').find('.userStrip__link').attr('data-user-id'); if(authorId.length > 0) localStorage.setItem("mergeAuthor", authorId); } } //Track delete conversation/reply click if(targetElement.hasClass('delete-message-and-replies') || targetElement.hasClass('delete-message')) { trackDeleteMessageClick(targetElement); } //Track ban user click if(targetElement.hasClass('ban-user')) { trackBanUserClick(targetElement); } //Track follow click if(targetElement.hasClass('addMessageUserEmailSubscription')) { trackFollowUnfollowClick(targetElement, 'follow'); } //Track unfollow click if(targetElement.hasClass('removeMessageUserEmailSubscription')) { trackFollowUnfollowClick(targetElement, 'unfollow'); } //Track in response to if(targetElement.hasClass('lia-message-reply-in-response-to')) { setPrimaryEvent(REPLIES_IN_RESPONSE_TO, REPLY_ACTION); captureSnapshot('event'); dnmsTrackInResponseTo(getConversationPageDetails()); } });}//Track edit message clickif($('.edit-message').length > 0) { $('.edit-message').on('click', function(e){ trackEditMessageClick($(e.target)); });}//Track mark spam clickif($('.lia-component-spam-action-mark-message-as-spam').length > 0) { $('.lia-component-spam-action-mark-message-as-spam').on('click', function(e){ trackMarkSpamClick($(e.target)); });} //Track conversation page CC clicksvar ccElements = document.querySelectorAll(".cc-links-cta-container__anchor, .cc-links-banner-p2 a button");for (let i = 0; i < ccElements.length; i++) { if($(ccElements[i]).length) { $(ccElements[i]).on('click', function(e) { let ccType = e.currentTarget.getAttribute('data-type'); let ccurl = e.currentTarget.getAttribute('href'); if(ccType && CC_LINKS_TYPE[ccType]) { if (ccType == '4') { let primaryEvent = "Community: ManageAccountBtn_Click"; setPrimaryEvent(primaryEvent, CC_MANAGE_ACCOUNT_CLICK); setDigitalDataProperty(SOPHIA_EVENTS,[{'CampaignId': manageAccountCampaignId, 'ControlGroupId': manageAccountControlGroupId, 'VariationId': manageAccountVariationId, 'ActionBlockId': manageAccountActionBlockId}]); captureSnapshot('event'); cleanDigitalDataProperties([SOPHIA_EVENTS]); dnmsManageAccountEvent(getDigitalDataProperty(COMMUNITY_CATEGORY), ccurl, 'ManageAccount', 'click', 'Conversation', manageAccountCampaignId, manageAccountVariationId, manageAccountControlGroupId); } else { let primaryEvent = CC_LINK1+CC_LINKS_TYPE[ccType]+CC_LINK2; setPrimaryEvent(primaryEvent, CC_LINK_CLICK); captureSnapshot('event'); dnmsCCLinkClick(getDigitalDataProperty(COMMUNITY_CATEGORY), ccurl, CC_LINKS_TYPE[ccType], 'Conversation'); } } }); } }function trackFollowUnfollowClick(tElement, action) { let isFollowAction = action==='follow'; if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(isFollowAction?CONVERSATION_FOLLOW:CONVERSATION_UNFOLLOW, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick(action, getConversationPageDetails()); } else { setPrimaryEvent(isFollowAction?REPLY_FOLLOW:REPLY_UNFOLLOW, REPLY_ACTION); let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick(action, replyType, getConversationPageDetails()); } } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackBanUserClick(tElement) { if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(CONVERSATION_BAN_USER, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('ban user', getConversationPageDetails()); } else { let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick('ban user', replyType, getConversationPageDetails()); } setPrimaryEvent(REPLY_BAN_USER, REPLY_ACTION); } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackMarkSpamClick(tElement) { if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(CONVERSATION_SPAM, CONVERSATION_ACTION); //dunamis api call let convArray = getConversationPageDetails(); dnmsConversationActionsClick('mark as spam', convArray); if(convArray.length > 1){ syncDataOnS3('Spam', convArray[1]); } } else { let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick('mark as spam', replyType, getConversationPageDetails()); } setPrimaryEvent(REPLY_SPAM, REPLY_ACTION); } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackDeleteMessageClick(tElement) { if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(CONVERSATION_DELETE, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('delete the conversation', getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:originalPost'+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); } else { let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick('delete the reply', replyType, getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:'+replyType+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); } setPrimaryEvent(REPLY_DELETE, REPLY_ACTION); } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackMoveMergeClick(tElement) { localStorage.setItem("movingConversationId", getDigitalDataProperty(COMMUNITY_ID)); if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(CONVERSATION_MOVE_MERGE, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('move/merge the conversation', getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:originalPost'+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); } else { let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick('move/merge the conversation', replyType, getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:'+replyType+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); } setPrimaryEvent(REPLY_MOVE_MERGE, REPLY_ACTION); } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackViewHistoryClick(tElement) { if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(CONVERSATION_VIEW_HISTORY, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('view history', getConversationPageDetails()); } else { let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick('view history', replyType, getConversationPageDetails()); } setPrimaryEvent(REPLY_VIEW_HISTORY, REPLY_ACTION); } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackEditMessageClick(tElement) { if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(CONVERSATION_EDIT, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('edit message', getConversationPageDetails()); localStorage.setItem('gpEditMessagePageNum', getCommunityCurrentPageNum()); } else { let replyType = getReplyType(tElement); if(replyType) { localStorage.setItem('gpEditMessagePageNum', getCommunityCurrentPageNum()); dnmsConversationReplyActionsClick('edit message', replyType, getConversationPageDetails()); localStorage.setItem('gpEditMessageType', replyType); } setPrimaryEvent(REPLY_EDIT, REPLY_ACTION); } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackReportClick(tElement) { let tempConversationPageDetails = getConversationPageDetails(); tempConversationPageDetails[2] = encodeURIComponent(tempConversationPageDetails[2]); localStorage.setItem('gpReportMessageDetails', tempConversationPageDetails); if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(CONVERSATION_REPORT, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('report', getConversationPageDetails()); } else { let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick('report', replyType, getConversationPageDetails()); localStorage.setItem('gpReportMessageType', replyType); } setPrimaryEvent(REPLY_REPORT, REPLY_ACTION); } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackMarkUnmarkCorrectAnswer(action, tElement) { let correctFlag = action==='mark correct answer'; setPrimaryEvent(correctFlag?MARKED_CORRECT:UNMARKED_CORRECT, correctFlag?REPLY_MARKED_CORRECT:REPLY_UNMARKED_CORRECT); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); convDetails = getConversationPageDetails(); if(correctFlag){ convDetails = setSophiaPayload(convDetails); } captureSnapshot('event'); let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick(action, replyType, convDetails); } cleanDigitalDataProperties([SOPHIA_EVENTS]);}function detectRelatedConversationsLoad() { if($('.personalised-related-conversations').length > 0){ let targetNode = $('.personalised-related-conversations')[0]; let config = { childList: true }; let callback = function(mutationsList, observer) { for(let i=0; i 0) { status = $('.message-status-link')[0].innerText; } dnmsConversationStatusUpdate('success',getConversationPageDetails(), comment, status); setPrimaryEvent('Community: StatusChanged'+status.replace(' ',''),'conversationStatusUpdated'); setDigitalDataProperty(PRIMARY_FILTER, createGPFilterInfoObj(status, 'statusChange')); captureSnapshot('event'); localStorage.removeItem('messageStatusUpdate'); cleanDigitalDataProperties([PRIMARY_FILTER, FILTERS]); } catch(e){ console.log(e); }}function isReplyBodyEmpty() { let result = false; let xNode;if($('.mce-edit-area').length > 0 && $('.mce-edit-area').children().length > 0) { let mceEditAreaiFrames = $('.mce-edit-area').children(); for(let i=0; i 0 && (content[0].hasAttribute('data-mce-bogus') || tinymce.innerHTML === ' 2b1af7f3a8